1. Scandura, Terri A. (2018) Essentials of Organizational Behavior: An Evidence-Based Approach. Los Angeles: SAGE Publishing. 2nd Ed. (SCAN)
2. Van Wart, Montgomery. (1998) Changing Public Sector Values. New York: Garland Publishing, Inc. (VW)
ISBN: 10: 0815320728 or ISBN-13: 978-0815320722
APA requirements DO NOT apply; the paper should be equivalent to 5-7 pages in length (double spaced using Arial 10 point font; ½ inch margins — top, bottom left and right)
1. Demonstrate your understanding of how culture impacts conflict by examining CAUSES OF ORGANIZATIONAL CONFLICT (SCANDURA page 277)
2. How is ORGANIZATIONAL CONFLICT(substantive, affective, and process) addressed/handled in BOTH
3. Provide an example of a situation in which you were involved in each type (a. substantive; b. affective; and c. process) of conflict. Cite what the conflict issue was and how it was resolved.