Module 4 – Case

Building Workplace Relationships

Assignment Overview

In this assignment you are an applicant who has been asked the following question during a job interview for a supervisory/management position:

Tell me about a time you had to deal with a conflict and discuss its outcome.

After watching and reflecting upon the video below, prepare your response following the principles learned in this video.

• Prepare a 5- to 6-minute video of you responding to that question.
• Also prepare a 2- to 3-page outline of how you addressed the ideas found in the video. Include a Reference list of at least two sources you utilized to prepare your submission.

Upload your video to the drop box by the Module due date.

Note: If you have difficulty uploading your submission, it could be because the internet connection is too slow and because of the size of your video, and the upload may time out.

However, these files can be uploaded to YouTube and the link shared. Set as public or unlisted, NOT PRIVATE. Unlisted means your video/slide presentation will not come up in search results. Only those who know the link can view it, even if they do not have a YouTube account/username.

Important: Put the link to your video in a Word document and submit your Word document along with your outline document in the drop box.

(AccelaCoach, 2017)

AccelaCoach (2017). How to Answer: Interview Questions on Resolving Conflict. Retrieved from https://www.youtube.com/watch?v=Kqssla8dazc